What Are Cookies?
Cookies are small text files stored on your device (e.g., computer, phone, tablet) when you visit a website. They help with the website’s function, improve user experience, and provide insights into how the site is used. Similar technologies, like pixels or local storage, may also be used for comparable purposes. In this policy, “cookies” refers to all such technologies.How We Use Cookies
We use cookies to:- Essential Purposes: Ensure the Website works properly (e.g., navigation, security).
- Analytics: Understand how users interact with the Website to improve performance.
- Support: Provide customer support via live chat.
- Feedback: Collect user feedback to enhance features.
- Essential Cookies: Necessary for the Website to function; these cannot be disabled.
- Non-Essential Cookies: Used for analytics, support, and feedback; these require your consent and can be disabled.
Cookies and Third-Party Apps
Below is a detailed list of cookies we and our third-party partners use, their purposes, and how you can manage them. We obtain your consent for non-essential cookies via our cookie consent banner, as required by laws like GDPR and the ePrivacy Directive.Essential Cookies
These cookies are used for analytics, support, and feedback.| Cookie Name | Provider | Purpose | Duration | Type |
|---|---|---|---|---|
| ph_* | PostHog | Tracks anonymous page views, referrers, and events to improve Website performance | Up to 1 year | Third-Party |
Third-Party Data Sharing
Our third-party partners (PostHog) may process data collected via cookies, such as IP addresses or browser fingerprints, for the purposes listed above. This data may be processed in the United States or other countries, subject to their privacy policies:- PostHog Privacy Policy
Your Cookie Choices
You control non-essential cookies through:- Cookie Consent Banner: On your first visit, choose which non-essential cookies to allow. You can update preferences anytime via the “Manage Cookies” link on our Website.
- Browser Settings: Disable cookies or enable “Do Not Track” in your browser (note: this may affect Website functionality).
- Third-Party Opt-Outs: Use links provided above (e.g., PostHog) or privacy extensions to block tracking.
Legal Compliance
We comply with global data protection laws, including:- GDPR and ePrivacy Directive (EU/UK/Switzerland): We obtain explicit consent for non-essential cookies and provide clear opt-out options.
- CCPA/CPRA (California): You have the right to opt out of non-essential cookies and data sales/sharing (we do not sell data, but some third-party cookies may constitute “sharing” under CCPA).
- Other Laws: We respect laws like Canada’s PIPEDA and Australia’s Privacy Act, ensuring transparency and user rights.
Changes to This Cookie Policy
We may update this Cookie Policy to reflect changes in our practices or legal requirements. For material changes, we will notify you via the Website or email (for paid plan users) at least 30 days before they take effect. Your continued use of the Website after changes indicates acceptance.Contact Us
Questions about cookies? Reach out:- Email: support@hyprnote.com
- Privacy Inquiries: dpo@hyprnote.com
- Legal Inquiries: legal@hyprnote.com
- Address: Fastrepl, Inc., 2261 Market St, Suite 85492, San Francisco, CA 94114, USA