At Fastrepl, Inc. (“Company,” “we,” “us,” or “our”), we are committed to transparency about how we use cookies and similar technologies on our website, https://hyprnote.com (the “Website”). This Cookie Policy explains what cookies are, how we and our third-party partners use them, and how you can manage your cookie preferences. This policy applies only to our Website, not the Hyprnote desktop app, which does not use cookies but may collect analytics data as described in our Privacy Policy. By using our Website, you acknowledge this Cookie Policy, which forms part of our Privacy Policy and Terms of Service. If you have questions, contact us at help@hyprnote.com.

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What Are Cookies?

Cookies are small text files stored on your device (e.g., computer, phone, tablet) when you visit a website. They help with the website’s function, improve user experience, and provide insights into how the site is used. Similar technologies, like pixels or local storage, may also be used for comparable purposes. In this policy, “cookies” refers to all such technologies.

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How We Use Cookies

We use cookies to:
  • Essential Purposes: Ensure the Website works properly (e.g., navigation, security).
  • Analytics: Understand how users interact with the Website to improve performance.
  • Support: Provide customer support via live chat.
  • Feedback: Collect user feedback to enhance features.
We categorize cookies as:
  • Essential Cookies: Necessary for the Website to function; these cannot be disabled.
  • Non-Essential Cookies: Used for analytics, support, and feedback; these require your consent and can be disabled.

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Cookies and Third-Party Apps

Below is a detailed list of cookies we and our third-party partners use, their purposes, and how you can manage them. We obtain your consent for non-essential cookies via our cookie consent banner, as required by laws like GDPR and the ePrivacy Directive.

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Non-Essential Cookies

These cookies are used for analytics, support, and feedback. You can opt out via our cookie consent banner, browser settings, or specific third-party links.
Cookie NameProviderPurposeDurationTypeOpt-Out
ph_*PostHogTracks anonymous page views, referrers, and events to improve Website performanceUp to 1 yearThird-PartyCookie banner, browser settings, or PostHog Opt-Out
intercom-*IntercomEnables live chat support; stores chat messages and IP address if you initiate a chatUp to 9 monthsThird-PartyCookie banner, close chat widget, or browser settings
Note: Our desktop app uses PostHog and Sentry for analytics and error reporting, but these do not rely on cookies. See our Privacy Policy for details.

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Third-Party Data Sharing

Our third-party partners (PostHog, Intercom) may process data collected via cookies, such as IP addresses or browser fingerprints, for the purposes listed above. This data may be processed in the United States or other countries, subject to their privacy policies:
  • PostHog Privacy Policy
  • Intercom Privacy Policy
For EEA, UK, or Swiss residents, data transfers comply with GDPR requirements, such as Standard Contractual Clauses. You can review transfer mechanisms in our Data Processing Agreement. You control non-essential cookies through:
  • Cookie Consent Banner: On your first visit, choose which non-essential cookies to allow. You can update preferences anytime via the “Manage Cookies” link on our Website.
  • Browser Settings: Disable cookies or enable “Do Not Track” in your browser (note: this may affect Website functionality).
  • Third-Party Opt-Outs: Use links provided above (e.g., PostHog) or privacy extensions to block tracking.
Essential cookies are always active to ensure the Website works. Disabling non-essential cookies does not impact core Website functionality. We comply with global data protection laws, including:
  • GDPR and ePrivacy Directive (EU/UK/Switzerland): We obtain explicit consent for non-essential cookies and provide clear opt-out options.
  • CCPA/CPRA (California): You have the right to opt out of non-essential cookies and data sales/sharing (we do not sell data, but some third-party cookies may constitute “sharing” under CCPA).
  • Other Laws: We respect laws like Canada’s PIPEDA and Australia’s Privacy Act, ensuring transparency and user rights.
For EEA, UK, or Swiss residents, you can lodge a complaint with your local data protection authority or contact our Data Protection Officer at dpo@hyprnote.com. Residents of other jurisdictions may exercise similar rights under local laws. We may update this Cookie Policy to reflect changes in our practices or legal requirements. For material changes, we will notify you via the Website or email (for paid plan users) at least 30 days before they take effect. Your continued use of the Website after changes indicates acceptance.

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Contact Us

Questions about cookies? Reach out: Thanks for choosing Hyprnote! We are committed to keeping your data safe and your experience seamless.